Returns and Refund Policy

Thank you for shopping at We strive to provide our customers with the finest quality products and exceptional customer service. In order to maintain the integrity of our business and ensure the satisfaction of all our customers, we would like to inform you about our refund and returns policy.

Returns: At this time, we regret to inform you that we do not accept returns or exchanges for any of our products. This policy is in place due to the nature of our products, which are sensitive to handling and environmental conditions. Once a cigar has left our premises and been in the possession of a customer, we cannot guarantee its condition or quality.

Refunds: Similarly, we do not offer refunds on any purchases made on our website. We make every effort to accurately represent our products through detailed descriptions and high-quality product images. It is the responsibility of the customer to make an informed decision before making a purchase.

Quality Assurance: We take great pride in the quality of our cigars and ensure that they are stored and handled under optimal conditions. Our cigars are inspected and packaged with care before being shipped to our customers. However, in the rare event that you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving your order, and we will work with you to find a satisfactory resolution.

Customer Satisfaction: Your satisfaction is of the utmost importance to us. If you have any concerns or questions about our products or your order, please don’t hesitate to contact our customer support team. We are here to assist you and provide any necessary information to ensure your satisfaction.

Legal Disclaimer: By placing an order with on the website, you acknowledge and agree to abide by our refund and returns policy. We reserve the right to refuse any returns or refunds that do not meet the criteria outlined in this policy.

We appreciate your understanding regarding our refund and returns policy. If you have any further questions or need assistance, please feel free to contact our customer support team. We are here to help you and provide the best possible service.

Thank you for choosing G Cigars.